Terms and Conditions
This website and associated services are owned and operated by Dr Julie Luscombe trading as Flamingo PLM Coaching and Training. The following are the Terms and Conditions (the "Agreement") which govern your access and use of www.peoplelikemecoaching.com and subsequent services provided by Flamingo PLM Coaching and Training. This agreement is legally binding between you (the “user”, “client”, “you” or “your”) and Flamingo PLM (“Julie Luscombe”, “we”, “us” or “our”). By accessing and using this website and services, you acknowledge you are bound by the terms of this agreement with different conditions applied for coaching and for training. Please read this agreement carefully before using our website and services.
Coaching for private individuals
All those purchasing a coaching package will be required to agree a bespoke contract acknowledging that the agreement is entered into by and between: Dr Julie Luscombe (Coach – Flamingo PLM) and Client whereby the Coach agrees to provide Coaching Services for the Client focusing on the topics, defined goals and outcomes as agreed and outlined in the Coaching Contract which should be signed by both parties and which forms part of this agreement.
Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximise personal and professional potential. It is designed to facilitate the creation and development of personal or professional goals and to support the development of a plan for achieving those goals.
The Coach-Client Relationship:
The client acknowledges that coaching is a comprehensive process that may involve different areas of their life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach.
The client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that coaching is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed.
Services/Schedule and Fees/cancellation policy and agreed process
The parties agree to engage in Coaching Sessions and payment terms as outlined in the Coaching Contract.
Confidentiality
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the International Coaching Federation Code of Ethics.
The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent including the disclosure the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; (e) the Coach is required by statute, lawfully issued summons, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity.
The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.